The friendliness of the staff and the location. We spent three nights here and then left for another location. When we returned the staff greeted us by our names!

There was nothibng I disliked. I thought this was an excellent hotel in a perfect location. One note: one of our party left an expensive coat. The hotel did not get in touch with us to say that it had been found. We did return to the hotel - although this was unplanned - and the coat was safe in the "lost property" but I think we should have been emailed to say the item had been found.

Great for cycling. Good spin studio Very central Friendly and helpful staff

There was nothibng I disliked. I thought this was an excellent hotel in a perfect location. One note: one of our party left an expensive coat. The hotel did not get in touch with us to say that it had been found. We did return to the hotel - although this was unplanned - and the coat was safe in the "lost property" but I think we should have been emailed to say the item had been found.

Never felt uncomfortable. Breakfast service was particularly good. The fresh orange juice machine a real pleaser. Being central, no real traffic noises intruded. And an easy pleasant walk to local sites and attractions

Local council seem to empty the bins at night-I think-not the hotels fault

Very friendly and helpful Staff. Excellent location and Restaurant for breakfast and Evening meals very good and reasonably priced.

Nothing

The staff on reception were exceptional. Both friendly and welcoming and went out of there way to be helpful..

Nothing to dislike about this hotel

Very central, not far from a number of free parking places. Easy walk to old town and plenty of cafés and restaurants.

A little difficult to find initially, but this is mainly a problem of the one way road networks of the city. Signposting was reasonable, not outstanding.

Super modern hotel in the old part of Girona,centrally placed, excellent breakfast and helpful staff. Good secure parking nearby.

A little difficult to find initially, but this is mainly a problem of the one way road networks of the city. Signposting was reasonable, not outstanding.

Central location but well insulated from street noise Blanc restaurant next door Very comfortable bed

Would have liked another comfy chair in the room Weird tea and coffee in the room

Nice and helpful staff. Very centrally located. You can walk to all central Girona. Very confortable rooms. Nice and not expensive hotel restaurant. Several public parkings nearby.

Would have liked another comfy chair in the room Weird tea and coffee in the room

Perfect location in a charming city. The spinning room is unique and provides a serious workout. Staff is very friendly.

Would have liked another comfy chair in the room Weird tea and coffee in the room

Pleasant service by hotel staff

Internet was not reacting asap

- location/area, - value/ price, - clean room, - good bed, - free W-Lan, - friendly front desk

- swimming pool closed, - size and condition of room No.104 (needs to be refurbished again), - management gave us room in front of elevator and told us, other rooms with twin bed are not available, although Hotel was not fully booked, - no welcome drink offered (this is really a minor issue!)

Have been here several times before and as we like it so much we always go back. The position is ideal, the rooms comfortable with tea and coffe making facilities and mini bar. We also love the restaurant Blanc which you can go into from the hotel.

Difficult to park (without paying) but by now we know where to park easier.

location

very weak wi fi , internet connection breakfast

Brand new hotel in a great location

very weak wi fi , internet connection breakfast

It was a lovely modern hotel breakfast was great

- swimming pool closed, - size and condition of room No.104 (needs to be refurbished again), - management gave us room in front of elevator and told us, other rooms with twin bed are not available, although Hotel was not fully booked, - no welcome drink offered (this is really a minor issue!)

Excellent hotel, great facilities, good breakfast and great location

very weak wi fi , internet connection breakfast

Location

lack of parking

The spinning room

lack of parking

Location

Problem sleeping with noise from road in front. We were moved away from the road after first night and that was fine.

Good location, friendly staff

Parking was expensive

Friendly and helpful staffs. Great location.

Problem sleeping with noise from road in front. We were moved away from the road after first night and that was fine.

Most comfortable mattress ever! Young,conscientious staff.

Temperature in and out of swimming pool too low (November) Only decaff coffee in the room.

Miquel at the front desk was very helpful and helped us a lot. It is a lovely location and the rooms are an okay size.

Parking was expensive

Great location right in centre of town. Easy walk from station. Friendly and helpful staff especially the evening receptionist Miguel.

Parking was expensive

Ambience ,history ,food

Finding the hotel but GPS would have helped

Compact town Easy to explore Loads of history Interesting Nice people

Nothing

the hotel experience was thoroughly enjoyable, thanks to the right balance of the formal and the familiar...

difficulty in opening the door with the 'magic card'!

Great Location Clean Large Room

difficulty in opening the door with the 'magic card'!

Hotel Cuitad de Girona is a clean comfortable three star hotel with many extra amenities and a friendly staff. It was in our top 3 of 9 hotels on our extensive European vacation. I would definitely recommend this hotel.

It's nice when breakfast is included, which it wasn't in this hotel.

Great bedroom with tea/coffee facilities and everything you might need provided in the bathroom. Beautiful breakfast!

It's nice when breakfast is included, which it wasn't in this hotel.

nice hotel really easy for the city and shopping,staff friendly and helpful, room really clean and tidy would go back again and would recommend to friends

restaurant not so good food just ok, no information about the area nowhere to be seen no parking service really slow

Lovely place to stay right in the heart of the old town. Would never stay anywhere else in Girona.

It's nice when breakfast is included, which it wasn't in this hotel.

Location

Breakfast was quite expensive

Not my first time here. I always stay here while visiting Girona. Location is perfect and the staff are always very friendly and eager to please. Rooms are very comfortable and you are well catered for in every aspect. Looking forward to my next visit.

Horrendous price for parking which wasn't even local. Breakfast was very expensive for what it was.

Close to everything

Bathroom smelled Windows were not secure and didn't keep out the elements

Lovely hotel in a fantastic location in the old town in Girona. Restaurant at the hotel was also beautiful. Lovely staff.

Horrendous price for parking which wasn't even local. Breakfast was very expensive for what it was.

Staff very helpful and location central.

Trying to access the street with car not knowing how to get bollard moved,

Room and bathroom though small had everything we needed, staff were very helpful, and location was fantastic.

Breakfast was OK but not excellent - scrambled eggs dry, bacon a little undercooked, but not too bad - good choice.

Location

Sameness to other hotels

Location is pretty good

Not a 4 star hotel, strong 3 stars

Hotel very well situated just over the bridge from the old city. Comfortable room, good facilities and friendly staff. Great make-up/shaving mirror in bathroom.

Breakfast was a bit pricey, but plenty of places to get coffee & croissant nearby.

Great location, helpful staff and lovely hotel

Nothing

Central location - we wanted to visit the old town for my girlfriends birthday and could walk to everywhere we wanted to go. Staff- all the staff were fantastic and very helpful in locating places we wanted to visit. Room- first class, nice size and very comfortable. Overall a great place to stay and I have already recommended the hotel to friends should they wish to stay in Girona.

Parking- I have a motorbike and with the local tax I think I ended up paying 22 euros for 1 night which for a motorbike is pretty expensive.

Very clean & comfortable hotel with friendly, helpful staff. The hotel is really well located at the edge of the old town, close to lots of restaurants, bars etc. It's also only a short walk from the train station.

Parking- I have a motorbike and with the local tax I think I ended up paying 22 euros for 1 night which for a motorbike is pretty expensive.

Great location, good breakfast, nice room, good bed and really excellent shower!

Less luxurious than I thought...

Location - unbeatable, staff - polite and professional, clean and pleasant place to stay.

Parking is a bit expensive.

The location of the hotel was perfect. Comfortable room and very quiet.

A very minor point a few more English TV channels would have been nice.

Excellent location, an easy stroll to all the Gothic areas and lots of restaurants.

There are a lot of little details (dirty hallway carpeting, poorly installed laminate flooring, exposed moulding glue, etc.) that I didn't expect to see in a higher-end hotel.

Fantastic location next to vibrant historic square.Modern clean design with lots of friendliness from staff. Did not have time to use spa facilities.

Everything was super

Very comfortable, superb restaurant and friendly staff.

Everything was super

Great location, staff, breakfast good.

Nothing

Modern and clean and central

Frront desk staff not very knowledgable. Inaccurate information given on several occassions

The hotel had everything we wanted for a night`s stay - excellent.

Car parking a little expensive

Central location close to old city, modern , large & quiet room.

Hard to find access if you come with a car - no information on hotel site in booking, expensive nearby parking.

The hotel, the restaurant needs a lot of customer service put into it along with the menu

The menu and restaurant service

A great place. Well worth it.

Nothing.

Location good close to historic center of Girona.Very helpful friendly staff.

Nothing

We loved the hotel, which is perfectly located near the Old Town and only a few minutes by taxi from the connecting Girona train\bus public facilities. The hotel personnel were very pleasant. We only stayed for one night due to other commitments but we could have stayed longer as this hotel is a perfect base for the Girona. We recommend the accommodation, especially the breakfast which was perfectly fresh and food choices were very good

Nothing

The hotel is located close to the old city. The are a number of cafeterias and restaurants nearby (as well as shops). The room we got was very spacious and clean. The swimming pool in the basement is a small one, but very clean and well-equiped. Also the spinning room. The breakfast was a very good one, and Espresso absolutely fantastic. Overall, we were quite satisfied with our stay at the Hotel.

The windows of our room were close to the windows of the opposite building. It was quite noisy during the night. The staff could have been more effective (receptionist made an error during the check-out).

Perfect Location 5 mins from Old town & Rambla, room stylish, clean & modern, staff very helpful & friendly.

Nothing!

The location was perfect, the hotel was spotlessly clean and the staff were very helpful.

I can honestly say that there was nothing I didn't like.

pool good staff

Nothing!

Great location, beautiful hotel

Parking at €22 per night, although you can park 5 minutes walk away for free!

Location, helpful staff , good facilities

Parking at €22 per night, although you can park 5 minutes walk away for free!

Great location, very nice modern, clean, comfortable hotel.

While it did not bother me, there was a little noise from elevator so you may want to avoid rooms that are right beside lifts.

The hotel was located within easy walking distance to the old city and there were plenty of cafes and shops nearby. Only a 15 minute walk to the railway station. The hotel room was very clean and comfortable.

Nothing

Perfecto

Nada

Excellent service, perfectly nice room, great location.

Nada

location, friendly staff and comfortable room

Nada

The location was fabulous ,immediately across the bridges to the historic town, next to the main shopping street and 2 blocks to the famous independance square,for a multitude of restaurants and café/bars .We were told that there are areas where parking is always free and we had no problems finding these spots each day. Most impressive knowledgeable staff at the front desk, always available and friendly.

absolutely nothing

LOVED it. Very charming, beautiful view of the cathedral, wonderful restaurant.

absolutely nothing

Perfect situation - very relaxing atmosphere - best small hotel we have ever experienced, Just a fantastic hotel.

Nothing other than having to leave after five fantastic days,

excellent staff, central location, indoor pool, good Wifi connection

Nothing other than having to leave after five fantastic days,

The location of the hotel was excellent, staff were very friendly and room was really nice.

Nothing other than having to leave after five fantastic days,

Position very near the Old Town, but a modern hotel which was very comfortable.

It was a little difficult to find - the Sat. Nav. was totally confused !

Location and personnel

It was a little difficult to find - the Sat. Nav. was totally confused !

great location. excellent rooms and reasonable breakfast facilities.

It was a little difficult to find - the Sat. Nav. was totally confused !

Almost everything! Staff and particularly Tamara on reception were very attentive and helpful.

Our bedroom was next to the lift which was quite noisy so hard to sleep in the mornings. We were offered another room after the first night but we didn't want to go to the trouble of repacking.

Staff was friendly and helpful. Location was excellent.

Our bedroom was next to the lift which was quite noisy so hard to sleep in the mornings. We were offered another room after the first night but we didn't want to go to the trouble of repacking.

Central location for old town and spotlessly clean, very relaxing overnight break.

Our bedroom was next to the lift which was quite noisy so hard to sleep in the mornings. We were offered another room after the first night but we didn't want to go to the trouble of repacking.

The hotel is in the middle of the city, giving you direct access to shopping, with the old town just a bridge away. The rooms are clean and well furnished in a businesslike way.

Getting to the hotel by car is difficult. It's easier to park nearby at Parking Eiximenis and walk the last bit.

clean, quite, well situated

parking was extremely expensive

Friendly staff, great location and excellent breakfast.

parking was extremely expensive

Liked room size, staff spoke English, close to all sites and train. Will return again, loved my stay

Nothing